Identity & Access Management Process Manager (IAM)

Global Business Solutions+ IT Philippines Full Time Regular
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About this Position

The Global IAM Process & Access Governance Manager defines, governs, and continuously improves IAM processes across the enterprise. The role ensures secure, compliant, and efficient IAM operations globally, with a strong focus on Joiner–Mover–Leaver (JML) processes, IAM governance, and M&A/divestment activities. The role also plays a key part in strengthening team capability and driving continuous improvement.

What you´ll do

  • Own and maintain global Identity & Access Management (IAM) processes, policies, standards, and controls; Ensure consistent and compliant execution of IAM governance across regions and platforms
  • Design and optimize end-to-end JML processes in collaboration with HR, IT, and business teams
  • Define KPIs, controls, and quality measures for IAM processes; Lead IAM process activities for mergers, acquisitions, and divestments
  • Drive effective end‑user communication, including process updates, service impacts, and expected actions; Manage escalations related to IAM process issues, ensuring timely resolution and stakeholder alignment
  • Identify opportunities for automation, standardization, and process improvement; Support IAM transformation initiatives and adoption of best practices
  • Provide guidance, documentation, and knowledge sharing for IAM stakeholders; Actively contribute to team development and a strong IAM community culture
  • Establish AI governance and SoD practices to ensure secure and compliant access management
  • Define and govern AI-related access, compliance, and risk management processes in alignment with enterprise AI Governance frameworks 

What makes you a good fit

  • Bachelor's Degree in Information Technology, Finance, Computer Science, or any related course
  • Minimum of eight (8) years of relevant experience in IAM global environments, with strong expertise in IAM governance, process ownership, and end-to-end Joiner-Mover-Leaver (JML) lifecycle management
  • Experienced in supporting M&A and divestment initiatives from an IAM perspective, ensuring secure user onboarding, access transitions, and risk mitigation throughout organizational changes
  • Strong understanding of IAM controls, compliance requirements, access risks, and governance frameworks, with additional knowledge of AI Governance and Segregation of Duties (SoD) controls
  • Effective stakeholder manager and communicator, able to collaborate across business and IT teams to drive alignment, resolve challenges, and deliver sustainable IAM solutions
  • Proactive, accountable, and detail-oriented team player with a continuous learning mindset, committed to process improvement, organizational maturity, and collective team success
  • Amenable to work on a mid-shift schedule (12:00 NN to 9:00 PM) PH time on a hybrid work set-up

Some perks of joining Henkel

  • A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • HMO healthcare coverage plan
  • Provident Fund
  • Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 26099440

Job Locations: Philippines

Contact information for application-related questions: talent.seaanz@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

À propos de Henkel

En nous appuyant sur un solide héritage de près de 150 ans, nous ouvrons la voie pour réimaginer et améliorer la vie au quotidien. Aujourd'hui et pour les générations à venir. Grâce à des marques et des technologies innovantes et durables, et grâce à nos équipes dans le monde entier. Henkel détient des positions de leader dans les activités industrielles et grand public : Notre portefeuille comprend des produits de soins capillaires, des cosmétiques, des lessives, des adoucissant ainsi que des adhésifs, des produits d'étanchéité et des revêtements fonctionnels renommés.

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